BUSINESS INTELLIGENT AUTOMATION
Your Partner in Automation
The problem
The real cost of KYC is losing players
Every extra verification step adds friction. A user hits a check their document doesn't fit, a provider errors out, a flow asks for something they can't produce right now - and they drop. You paid to acquire them, and you lose them at the last step.
Most KYC failures aren't final failures.
They're broken paths.
Built for real onboarding
KYC that converts more users
Improve the experience and lift conversion with market-ready flows, tailored by BIA experts.
Maximize approvals with a cascading rule engine to convert more users.
Run a commitment-free A/B test against your current provider.
Manage suppliers, flows and verifications in one smart portal.
Add or switch KYC providers quickly, with fast time to market.
01
Analyze
See where and why users drop or get rejected.
02
Route
Send each user to the best-fit verification path.
03
Re-engage
Bring back users who dropped along the way.
04
Recover
Turn failed checks into another path to approval.
How it works
One layer above your providers. Every user routed to the right path.
BIA sits above your existing KYC providers - we don't replace them. We connect them through one integration and use smart logic to route, recover, and optimize across the whole flow.
The automation engine
Design any flow
Build rules and actions visually - no code. Set the conditions, choose what happens next, and let BIA run it across every provider.
Your Partner in Automation
BUSINESS INTELLIGENT AUTOMATION
One-stop automation platform designed to bring all your apps, data, and workflows together under one roof.
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50K+
Trusted users
Proven in the hardest market
Proven where onboarding is hardest
97%
Completion rate
99%
Final approval rate
1000s
Users recovered
In one of the world's most fragmented KYC markets, BIA orchestrated multiple local and global providers into a single flow - reaching 97% completion and 99% final approval
Enterprise-grade security
Safeguard sensitive data with strong encryption, secure hosting on Microsoft Azure, and strict access controls.
Built-in compliance
Designed to align with industry regulations, supporting regulated gaming operations end to end.
Proactive monitoring
Catch approval drops, traffic shifts and anomalies instantly — and fix issues before they impact your business.
Trust & security
Your data, protected
All the tools to keep your data safe, monitored, and compliant.
In their words
Teams that run onboarding on BIA
"BIA's team really understood our challenges and created workflows that made verification much easier. It's not just the product their experts personally guided us, showing us how to make it work best for our business."
Ran Kshivizky
Head of Payments, Codere
"BIA helped us improve how customer onboarding works in practice, not just replace a verification provider. More genuine customers complete verification, fewer cases require manual review. What stands out is that BIA understands gaming operations, not only identity verification."
Asaf Greenhouse
COO, 10bet
“Finding an all-in-one platform like BIA was a total game-changer for us. Their team always listens closely, adds features we really need, and keeps improving the system as we grow. They get how verification really works here, and recover players who'd otherwise be lost.”
Asher Yonaci
Managing Director, Galerabet
Questions
Frequently asked questions
BIA is an automation platform that helps businesses replace manual work with smart, no-code workflows. Unlike typical integration tools, BIA adds real operational expertise, improving flows like customer onboarding by optimizing supplier responses, recovering abandoned users, and improving conversion by up to 10%. We go beyond just connecting tools, we help you make them work better.
No. BIA is fully no-code. If you can map out a process, you can automate it. Our visual flow builder makes it easy for operations teams to build, launch, and manage automations without relying on developers.
You can automate a wide range of business processes, including:
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Customer onboarding
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KYC and compliance workflows
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Document handling
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Marketing and CRM campaigns
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Risk and fraud checks
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Customer support actions
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Internal approvals and notifications
We orchestrate processes across your existing systems and any connected tools, if a system isn’t connected yet, we can integrate it within 1–2 weeks.
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Yes. BIA is built to work with your existing tools. We connect via APIs, webhooks, database calls, or even RPA bots when APIs aren’t available, so you can automate processes without changing platforms.
After a quick assessment of your current systems and goals, our automation architects and operations experts will design the right solution. Most implementations are completed in days or weeks, depending on your setup and project scope.
We’re not just automating steps, we’re improving the full journey. Our UX experts and automation team help reduce friction at every touchpoint, from verifying users to triggering follow-ups. After a verification result, we can update the user’s status, tag accounts, send the right message, and more, boosting conversion and retention through smarter flows.
Yes. BIA follows industry-leading security practices and supports full KYC and AML compliance. All data is encrypted, access is controlled, and audit trails are available when needed.
You get more than just support, you get a team. Our experts come with 20+ years of operational experience and will guide you from setup to optimization.
We provide:
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24/7 technical support
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Implementation and integration assistance
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Automation and UX consultation
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Ongoing performance monitoring and improvement
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We're happy to help you find the right automation solution.
Codere
10bet
galera.bet
Versus Bet
Brasil Bet
888
ISO
ISO 27001:2022 certified
20+
Years of gaming operations experience
Secure
Secure hosting on Microsoft Azure
What Can BIA Automate?
Automate everyday operations, tasks, and processes with workflows tailored to your business.
Marketing & CRM
Run targeted campaigns and manage customer interactions in real time from a single platform.
KYC, Risk & Compliance
Run targeted campaigns and manage customer interactions in real time from a single platform.
KYC, Risk & Compliance
Run targeted campaigns and manage customer interactions in real time from a single platform.